When an IT emergency strikes medical practices, there’s a small window to avoid big losses of time and money, so it’s best to have a plan in place.
But for many small practices, there’s the added wrinkle of getting in touch with their IT professional in the first place. According to the Medical Economics 2017 EHR Report, 35% of respondents indicated they outsource their IT services. Of that group, 47% of both solo practices as well as those with two to five physicians said they rely on someone not on staff to deal with technology issues. And 31% of solo practices said they have no designated IT department or employee at all.
Joe Capko, senior consultant and partner of San Francisco-based consulting firm Capko & Morgan, says there are steps smaller practices—and even their larger counterparts—can take to be proactive to ensure when the time comes, they are prepared.