Ken Terry

A management services organization can take some hassles off your back, but there's a price. Make sure you know what you're getting into.

The bottom line is more income, happier patients and staff, and shorter hours for physcicians, say doctors who've adopted the techniques described in this series.

Whether it's cereal or health insurance, you're right to wonder whether there's truth in the hype--and to be concerned about what the "improvements" might cost you.

Some physicians admit to treating capitated patients differently from those on fee-for-service. The big question: Is this a bad thing?