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11 free techniques to motivate staff
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If you have a staff that is excited, enthusiastic, and knowledgeable when answering the telephone and ensuring that every patient has a positive experience with your practice, all your marketing efforts will be effective.
A well-motivated staff will create an effective team environment. Most enlightened businesses see that team management leads to increased output and productivity. Your employees want to be valued as human beings and individuals, not just as workers.
The more you include employees in running the office, the more invested they become in helping to improve it.
Here are 11 no-cost ways to motivate your staff.
Neil Baum, MD, a Professor of Clinical Urology at Tulane University in New Orleans, LA. Dr. Baum is the author of several books, including the best-selling book, Marketing Your Medical Practice-Ethically, Effectively, and Economically, which has sold over 225,000 copies and has been translated into Spanish.
