Creating a more welcoming and inclusive experience for patients

Key Takeaways

Positive patient experiences are vital for regular healthcare engagement, especially in the LGBTQ+ community, where 30% lack a regular provider.
Negative experiences with physicians can exacerbate health disparities by reducing care-seeking behavior.
Small, gender-inclusive interventions by healthcare providers can significantly improve patient responses.
Implementing simple, inclusive interventions is crucial for fostering equitable healthcare and encouraging consistent patient-provider interactions.

If a patient doesn’t have a good experience with a physician, they are less likely to seek care again, which can lead to lack of regular treatment and monitoring. This contributes to health disparities among all populations but, especially, in the LGBTQ+ community, 30% of whom do not have a regular healthcare provider or seek care less frequently.

A whitepaper developed from a study published in Medical Decision Making found patients are more likely to have a positive response to healthcare providers when small interventions are used to signal a commitment to gender inclusivity on the part of the provider.

Identifying interventions that increase inclusivity but are also simple to incorporate is crucial.

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