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Primary Care Scorecard: A surprising finding

A discussion about primary care with the president of the Milbank Memorial Fund.

Milbank Memorial Fund President Christopher F. Koller, MPPM, MA, describes a surprising finding of the 2025 Primary Care Scorecard. Nearly 30% of adults report lacking a usual source of care, meaning they have no regular provider to address their health needs, which can lead to fragmented and inefficient treatment. This issue contributes to growing frustrations about access to primary care, longer wait times, and increased reliance on urgent care and emergency rooms, ultimately weakening the foundation of a primary care-based health system.

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