Despite the ever-evolving medical landscape and shifting regulatory frameworks, concierge medicine physicians have a greater chance of succeeding in this highly competitive healthcare market if they do one thing: Draw on the knowledge and expertise found in concierge medicine organizations.
These experts can help doctors reduce their administrative burdens, keep current on compliance matters, and mitigate their legal risks, which can pave the way for growing their practices.
Paperwork/Administrative Tasks
Administrative tasks can add hours to a doctor’s day. An Elsevier study, for example, found that a third of the responding doctors spent 20 hours or more a week on paperwork and administrative work. Other studies linked the burden of administrative tasks and paperwork with doctors’ feelings of burnout and their decision to consider leaving the profession.
If you’re tied up with more administrative tasks than you’d like, consider offloading those tasks to a concierge medicine organization. The experts will handle tasks such as billing and collecting patient membership fees, keeping up on regulatory issues to ensure your concierge program is compliant, and providing technology suggestions such as telehealth and messaging apps that could streamline your processes and paperwork. This decision will free you to focus on your patients and your practice.
Compliance/Legal Issues
Doctors must comply with so many laws and regulations that govern the practice of medicine — medical board guidelines, state and federal healthcare laws, telemedicine rules, consumer protection laws, and insurance laws, to name a few.
Maintaining regulatory compliance is crucial to protecting your practice as well as your concierge program, but if you don’t have the time to stay updated on the many requirements and rule changes, or the knowledge to understand these risks and how to apply recent changes, don’t risk everything you’ve worked so hard for by taking the DIY approach. Instead, partner with experts
who understand the complexities of healthcare compliance and can provide legal guidance and solutions that will ensure your concierge programs’ compliance, as well as review documents and offer updates and legal perspectives on concierge issues such as membership contracts.
Select The Right Partner
Selecting the right organization to partner with can determine the success of your concierge program, so be sure to choose one that can provide the support services that will enable your program and its components to run flawlessly.
Services to look for include legal, compliance, and financial guidance; administrative task take-over; consumer marketing and analysis; membership enrollment and on-going services; unique wellness programs to help members achieve their health goals; connection to a top-tier network of physicians; and retirement/succession planning.
If you want a leading concierge medicine company that’s experienced in establishing and maintaining successful concierge programs, you should consider Castle Connolly Private Health Partners.
Take the Next Step
CCPHP physicians and their practices thrive thanks in part to our unique T.H.R.I.V.E. model. Following this model, we’re able to:
Contact us at (631) 250-4450, goconcierge@ccphp.net, or visit ccphp.net. We’d be happy to assess your situation and start putting our experience, knowledge, and proven tactics to work to give you every chance for greater success, now and in the future.
Works Cited: Top Challenges 2021: #1 Administrative burdens and paperwork, Do you spend more time on administrative tasks than your peers?, 5 legal considerations with concierge medicine