Patients as consumers are changing the health care industry
February 28th 2023Investing in customer experience strategies can improve customer satisfaction, raise employee retention and save companies money in the long term. Private practices that do not maintain digital prowess will have unhappy patients and unhappy employees.
Are you prepared for a cyberattack?
February 28th 2023Physicians’ offices are storehouses of patient health, personal, and financial data, so even small practices are targets. Although no computer network is impenetrable, there are ways to bolster cybersecurity and respond to attacks when they happen.