Patient Relations

Managing provider data not only improves patient access, it reduces costs.

A Press Ganey report identified key gaps and areas for improvement based on member and patient experience data.

The health care industry must start addressing high costs, low accessibility, lack of personalization, and complexity that are keeping Americans from getting the care they need.

The Biden-Harris administration finalized a rule to remove medical debt from consumer credit reports and bar lenders from using medical information in lending decisions.

Most people struggle to pull basic information out of standard pathology reports—like whether or not they have cancer.

But other medical specialties don’t have same association, according to a new study.

Psychiatrist Richard Miller, MD, of Elwyn Adult Behavioral Health in East Greenwich, Rhode Island, discusses how to talk to patients about health information they get from social media.

New advisory lists evidence and recommends more public awareness of increased cancer risk from beer, wine and spirits.

Less clear is whether social drivers of health screenings are improving patient outcomes, according to a new study.

A slideshow with conversation starters for physicians and patients to evaluate factors affecting brain health at the start of a new year.

Researchers find that children misinterpret common medical phrase and urge health care professionals to simplify communication

Clinicians are less likely to accurately recall clinical information after hearing a patient described with negative or blame-based biased language.

Coaching is no more effective than exam room posters in patient satisfaction with clinician communication, study says.

Zocdoc’s 2024 “What Patients Want” report highlights year-over-year trends in patient preferences, behaviors and sentiments.

Injuries stemming from intravenous therapy are a hidden crisis costing lives and money.

Prevention is key. Here’s how to ensure minor workplace issues don't escalate into lawsuits.

Exploring how direct primary care and concierge medicine models could help physicians in independent practices transform patient care.

How is life different across the pond? UK babies can expect to live longer than newborn Americans.

Robert Kushner, MD, an expert in overweight, obesity, nutrition, diet and exercise, discusses the effects of the new antiobesity medications.

Richard W. Miller, MD, discusses the best ways to handle conversations about treatment options with patients who consume misinformation online.

Richard W. Miller, MD, discusses what physicians can do to ensure patient education in spite of misinformation available online.

Richard W. Miller, MD, explains why shared decision-making is so important when navigating patient concerns rooted in social media misinformation.

Richard W. Miller, MD, talks managing a situation when a misinformed patient becomes frustrated.

Richard W. Miller, MD, discusses the proper response when a patient makes a misinformed request.

Richard W. Miller, MD, discusses how social media trends can result in misinformed patients.