Practice Management

Businesses are obsessed with gathering customer feedback to improve the experience. It’s the new norm, and medical practices are no exception. Here's how practices can start collecting patient opinions and use that information to improve their service.

Early retirement planning and open communication can help you find a buyer for your practice, ease your transition to retirement, ensures your practice thrives and provides effective care coordination for your patients.

Major tax changes for 2013 will continue to hit physician’s wallets in 2014. Here’s what to look out for.

Are you confused about when to start using ICD-10 codes or how to prepare for the CMS claims testing week? Our coding expert, Renee Stantz, has the answers.

Most physicians have run into troublesome patients they would like to remove from their patient panels. While your patients are free to terminate their relationship with your practice at any time, with or without notice, and for any reason, you cannot necessarily do the same. Here's why.

There are 77 listed Patient Safety Organizations in 29 states and the District of Columbia. Here's the complete list.

With millions of newly insured patients entering the healthcare system in the first round of Affordable Care Act (ACA) enrollments, physicians should be prepared to deal with insurance eligibility questions from patients and, the consequences of the ACA premium grace period.

How one physician and his team reinvented care delivery to bend the cost curve and improve efficiency.

A critic of Maintenance of Certification (MOC) explains why the costly program burdens physicians.

While coordination between providers is critical to quality outcomes, the question remains if incentives for practices are realistic

While some states have raised Medicaid payments to physicians to match Medicare reimbursements, others lag behind.

Cosmetic dermatology is a growing market, one that some primary care physicians can use as an ancillary revenue stream to boost their income. But experts say use caution when adding them to your practice.

Maintenance of Certification (MOC) is often considered a time-consuming and expense program for physicians to complete. Here all the required components.

The number of uninsured people in the U.S. continues to decline, most noticeably in populations that need insurance the most.

Only 30% of adults who possess risk factors for developing type 2 diabetes believe they are at risk, presenting physicians with challenges on how to reach these patients.

Beginning this spring, it will be easier for insurance companies, patients, and watchdogs to get payment information about individual physicians due to a policy change by the Centers for Medicare and Medicaid Services.

People who rely on government programs to get enough to eat frequently run short of food by the end of the month, a situation that contributes to poor health outcomes.

As more primary care practices look to adopt the Patient-Centered Medical Home model, a new report shows that it may be effective in reducing the cost of care and the number of visits patients make to the Emergency Department.

As the October 1, 2014 deadline nears for the implementation of ICD-10, a new survey shows that physicians and health plans may be largely unprepared for the disruption that change will bring to their cash flow.

Cloning notes in electronic health records (EHRs) has drawn criticism from a top government report, calling the practice fraud. However, those in the medical field have complained for years that a lack of time and poorly designed systems are the real reasons for billing mistakes.

An exclusive table showing the billing codes most frequently used by primary care physicians between September and December 2013.

Additional information regarding the Medical Economics Top 100 EHR list

Most primary care physicians will see only small payment increases in 2014 from Medicare and commercial payers. The good news is that the sustainable growth rate formula stands a good chance of being repealed, and whatever replaces it will reward value over volume.

Do you have patients who are not compliant with your office protocols? Do they skip appointments, forget their paperwork, call the office for routine prescription refills, or pay their bills late? If you have these kinds of patients, it’s time to train them about your office protocols.

One area of Americans with Disabilities Act (ADA) compliance that can be confusing for medical practices is the obligation to provide sign language interpreting services to patients who are deaf and hard of hearing. That requirement is more stringent than many realize.

Coding Expert Renee Stantz provides more details about the new Evaluation and Management codes for 2014 and other Current Procedural Terminology revisions

While it’s still too soon to predict a large-scale national expansion in retail clinic numbers, some experts believe their calling card-convenience-should be a consideration for every medical practice in the United States.

Physicians are being called on to change patient expectations about antibiotic use, and experts say it’s about communication.

As primary care practices seek to increase availability to their patients, experts say non-traditional hours can significantly benefit practices financially. Here's how.

As primary care practices consider transforming to the Patient Centered Medical Home framework, one of the key concepts is increasing practice availability to patients. Adding nontraditional hours is worth exploring to meet patient needs and increase profitability.