Diagnostic error, patient safety, and how physicians can help in practice and in hospital.
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Jean-Luc Tilly, MPA, PMP, program manager for Leapfrog Group’s health care ratings, explains some of the criteria that the organization uses to analyze patient safety in hospitals around the country. The list is extensive, ranging from infection rates to maternity care to complete billing statements.
Wendy S. Harpham, M.D., FACP, draws on decades as a patient with lymphoma to show physicians which phrases comfort patients and which cause distress without meaning to.