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Medical Economics is the leading health care business media brand for physicians, serving our audience of doctors through our print magazine, in-depth features, video interviews, podcasts and more.

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Topics

Andrea Greco, senior vice president of health care safety at CENTEGIX, joins the podcast to discuss keeping practices safe and how failing to do so can impact patient care.

private equity and hospital consolidation

MGMA's policy wishlist under the Trump administration

, a quick-hitting news podcast that keeps busy physicians in the know.

Editor's note: Episode timestamps and transcript produced using AI tools.

Workplace Violence is Unacceptable (00:00:00)


Discussion on the unacceptability of workplace violence in healthcare settings.


Host Keith Reynolds introduces the episode's focus on workplace safety in healthcare.

Impact of Workplace Violence on Nurses (00:00:54)


Andrea Greco explains how workplace violence affects nurse satisfaction and patient care.

Workplace Safety and Staff Retention (00:02:25)


Discussion on the importance of workplace safety for retaining healthcare staff, especially younger workers.


Strategies for fostering a culture of safety and well-being in healthcare organizations.

Situational Awareness for Incident Responders (00:05:33)


Importance of situational awareness and tools for employees to report incidents.

Barriers to Incident Reporting (00:07:42)


Exploration of barriers preventing effective incident reporting in healthcare settings.


Steps for primary care practices to enhance visitor management and reduce safety risks.


Key priorities for healthcare leaders to ensure a safe workplace moving forward.

Final Thoughts on Caregiver Support (00:12:31)


Emphasis on putting caregivers first and maintaining a supportive environment.

Podcasts

Andrea Greco, SVP of health care safety at CENTEGIX, talks about keeping practices safe — and how failing to do so can impact patient care.

Ep. 53: Practice employee safety with Andrea Greco of CENTEGIX

Maryal Concepcion, MD, FAAFP, the owner and CEO of Big Trees MD, joins the show to talk 

 Editorial Director, Chris Mazzolini. Concepcion shares the story of her own personal transition from traditional, 

, to starting her own direct primary care 

Introduction to Direct Primary Care (00:00:00)

 
Maryal Concepcion, MD, FAAFP, shares her vision of primary care as it relates to direct primary care (DPC).




Concepcion explains DPC and its differences from traditional fee-for-service medicine.




Discussion on the importance of community relationships in DPC and patient care.



Challenges in Traditional Medicine (00:04:41)


Concepcion reflects on her experiences in traditional fee-for-service medicine.



Journey Through Medical Training (00:05:02)


Overview of Concepcion's medical education and her transition to attending physician.




Concepcion describes the limitations and frustrations in her fee-for-service practice.




Insights on corporate practices and the challenges faced by physicians.



Creating a Podcast for Healing (00:10:47)


Concepcion discusses starting a podcast as a way to share experiences and heal.




Concepcion explains how her DPC practice operates and its patient-centered focus.




Discussion on the steps taken to establish her DPC practice from scratch.



Marketing and Communication in DPC (00:20:07)


Concepcion talks about the importance of marketing and patient communication in DPC.




Overview of how Concepcion introduces DPC to patients and addresses their concerns.




Discussion on the importance of listening to patients and addressing their needs in healthcare.



Transitioning to Direct Primary Care (00:23:03)


Advice for listeners on taking the first steps toward transitioning from fee-for-service to DPC.




Introduction of various resources available for those interested in starting a DPC practice.




Emphasis on the supportive community available to DPC practitioners across the United States.




Thanking Dr. Concepcion for her insights and contributions to the discussion.

Maryal Concepcion, MD, FAAFP, the owner and CEO of Big Trees MD, shares her experience with direct primary care. 

Ep. 50: Direct primary care with Maryal Concepcion, MD, FAAFP

 Managing Editor Todd Shryock and Peter H. Reilly, North American health care practice leader and chief sales officer at HUB International, discuss the top risks that medical practices face in 2025, from malpractice insurance rates to cybersecurity to natural disasters.


Backroad lounge by Christian Petermann/Jamendo - 


Relaxing Lounge by Classy Call me Man - 


Overview of the podcast and introduction of speakers discussing healthcare risks for 2025.



Discussion on Healthcare Costs (00:02:23)


Exploration of rising costs and decreasing reimbursements in healthcare.



Rural Hospitals and Financial Pressures (00:05:49)


Impact of financial strain on rural hospitals and the need for awareness among physicians.




Addressing the challenges of worker shortages and mental strain in healthcare practices.




Overview of the medical professional liability market and its financial pressures.



Mitigating Natural Disaster Risks (00:15:21)


Strategies for practices to prepare for natural disasters and minimize operational disruptions.



Cybersecurity Risks in Healthcare (00:19:16)


Discussion on the increasing threat of cybercrime and the importance of data security.



Final Thoughts on Risk Management (00:23:32)


Encouragement for practitioners to understand and proactively manage risks in their practices.

Peter H. Reilly, North American health care practice leader and chief sales officer at HUB International, joins the show to discuss risks that medical practices face in the year ahead. 

Ep. 48: The top risks for medical practices in 2025 with Peter H. Reilly

Automation, flexibility and temporary staff all could be used to fill gaps when medical practices need workers.

Navigating the health care staffing crisis: Strategies for success

Public benefit corporation announces developments for 2025.

Aledade adds 500 new primary care practices, formalizes policy institute

While systemic changes are undoubtedly needed for all physicians, there are steps that we can take as individuals to support our women colleagues.

Building support and allyship for women physicians: We need your help!

Not all potential partners or arrangements can provide the assistance physicians want while giving them the autonomy they’re accustomed to nor the work-life balance they may seek.

Thinking of leaving independent practice? 7 questions to consider before making the leap

Doctors handle their patients with care, and they need to do the same with data.

Protecting patient data: Cybersecurity best practices for primary care physicians

Andrea Greco, SVP of Healthcare Safety at CENTEGIX, offers actionable advice to foster a culture of safety and well-being in medical practices.

 determined that safety was the most influential factor affecting nurses' decisions about whether or not to stay in a role. This trend was especially noticeable among nurses in the early to middle stages of their careers.

, Andrea Greco, SVP of healthcare safety at CENTEGIX, talked about workers' sudden prioritization of workplace safety, offering actionable advice about fostering a culture of safety and well-being in medical practices.

Videos

Establishing a culture of safety and well-being in your practice

Andrea Greco, SVP of Healthcare Safety at CENTEGIX, explains how workplace violence impacts patient care.

 from National Nurses United (NNU) revealed a troubling reality for the health care industry: in 2023, 81.6% of nurses experienced at least one form of workplace violence. This alarming number underscores growing safety concerns within medical practices and highlights the growing need for effective solutions.

Leadership

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