News
Slideshow
Do patients really like telehealth?
Author(s):
Key Takeaways
- Telehealth is pivotal in healthcare, breaking socioeconomic and geographic barriers, especially post-pandemic.
- Patient experiences with telehealth vary based on providers, care types, and individual circumstances.
Telehealth has become a key focus in healthcare delivery, especially after the pandemic. It is praised for breaking down socioeconomic and geographic barriers. While many patients have had great experiences, telehealth encounters are not always perfect. Variability exists depending on providers, care types, and patient circumstances, according to the J.D. Power 2024 U.S. Telehealth Satisfaction Study.
Here are the key findings.
Related Videos
Related Content
