Which replacement EHR systems are dissatisfied physicians switching to?

It's no secret to anyone who follows health IT that many physicians are dissatisfied with their electronics health records systems and looking to make a switch.

But which EHR systems are physicians choosing to replace their old ones? A new report from Black Book Rankings, called "2013 State of Replacement EHR Market Study" reveals some answers. The report is based on an index that's intended to reflect customer satisfaction based on results from seven separate user surveys the company has conducted this year.

Black Book found that eight EHR vendors from among 550 qualified systems scored consistently among the top performing EHRs in its user polls.

Those eight vendors are:

• Vitera

• Practice Fusion

• Care360 Quest

• Cerner

• Greenway

• GE Healthcare

• ChartLogic

• athenahealth

"Regularly, at least two of these eight vendors were on the short lists of 88% of the current replacement market buyers surveyed," said Doug Brown, managing partner of Black Book.

Black Book polled 2,880 replacement-market EHR users to obtain its data. Among the respondents, 35% were practice administrators or financial officers, and 44% were the practice's lead IT staff member or chief information officer.

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