Patient Relations

Researchers analyze how ChatGPT responds to public health questions.

Prioritizing the patient and employee experience starts with advanced listening and analytics, not more paper surveys.

Patients say they want more time with providers and find it too difficult to get appointments.

All technology interventions substantially improved mental health, but those supported by physicians and other providers were shown to be most effective.

Primary care physician claims down 13% in that same timeframe

Or have the divisive opinions of the health care community left this question unanswered?

Dwelling on the negative is not the best strategy for physicians.

Health care workers need to feel safe.

Saying the wrong thing to a patient can harm that relationship or even contribute to a malpractice lawsuit

Study shows that one-fifth of adults with no transportation skipped medical care last year

The patient experience is different than the customer experience

What do the price transparency rules mean to physicians and will they really lower prices?

What delights patients and what leaves them wanting more?

Physicians never get a second chance to make a first impression with a patient.

Evaluation process sparks public comments.

Lower patient volume and challenges collecting payments can push practices to the brink

Primary care physicians should be aware that patients have a renewed interest in STI-related appointments following a spike in STIs post-Covid.

The top news stories in primary care today.

Physicians and employers are tired of waiting for the government to fix health care. So they came together and fixed it themselves.

Paying for health care is a burden in America, and employers – including medical practices -- need to look at alternatives to traditional health insurance

The top news stories in primary care today.

COVID outcomes were negatively affected by misinformation

Patients often find it hard to keep to a long-term treatment plan, but there are ways physicians can help

The top news stories in primary care today.

Patients and physicians agree: It’s appropriate to ask about drivers of health.